Frequently Asked Questions

What are short term loans?

Our short term loans are designed to help you with any unexpected bills or when you are in need of a quick cash boost. The loan is meant to be used for a short period of time and to see you through to your next payday, typically, no more than 31 days.

How long does it take to apply and receive my funds?

In the vast majority of cases it only takes a few minutes to approve an application including signing for it. However, in some cases it may be necessary for you to provide additional information but even when this happens it still should be taken care of in under 25minutes.

What is our eligibility criteria?

If you are 18 or over, in full time employment earning £750 per month or more, you are likely to be eligible. You will need a bank account that accepts direct debits and we are required to prove your identity.

Why do you need this information?

As a responsible lender we are required to verify that you are who you say you are. That you are in full time employment and can afford to repay the loan. That it is your account we are putting the money into.

Do you use credit scoring or credit reference agencies?

No we do not use credit reference agencies to score your application

I have bad credit history - can I still apply?

Absolutely, we are not basing our decision to lend to you over the long term (12months or more) therefore we are only interested in your present circumstances.

I don't have a debit card - can I still apply?

It is not always necessary to have a debit card attached to your bank account, please ask us for more details.

How do I apply?

Complete our quick and easy online form. If you are approved you may be asked a few quick questions by one of our trained operatives and then sign your loan agreement. That's it, we take care of the rest.

When will I get my funds?

We will transfer the funds straight away; if it's before 3pm then you will have your funds today. If not, then they will be in your account on the very next working day.

How will I get my funds?

It will be paid directly into your bank account.

How do I pay back my payday loan?

Easy as pie, we will take your payment via direct debit on your next payday.

Can I defer my Payment?

Yes - although after deferring the payday loan twice we will ask you to start reducing the balance. Deferral will incur new charges for every month the loan is deferred - but still at our fixed rate - there are no additional charges.

What if I have problems paying?

We understand that people’s circumstances can change. If this is the case, you must let us know as soon as possible and we will do our best to help. The most important things to note are:

• Don’t borrow money you don’t think you can pay back
• Talk to us and we will help as much as possible

 I am very happy with your service – what can I do?

Please let us know! We work very hard to keep our customers happy and it is always good to know when we’ve succeeded. Please email your comments to our customer service team

I am not happy with your service– what can I do?

Here at Everything Payday, we do everything we can to make sure our customers get the best possible service. However, sometimes, we don't get things right first time.

If you're not completely happy with our service, we need to hear about it - that way, we can do something to put it right. Please email your comment to our customer service team

Why is the APR so high?

Annual Percentage Rate or APR is a common method for comparing finance that is lent over a period of 12 months or more but a Payday loan is set over a period of 1 month and therefore can be misleading for comparison purposes.

I have another question that isn’t here.

Please contact our Customer Service Team. Details can be found in our Contact Us Page.



 

 


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